Security

Trusted and secure by design

We’ve built enterprise-grade security measures into the very foundations of Maia. Right from the start, our systems, processes and procedures are proactively designed for enhanced security. We’re SOC1 Type II, SOC2 Type II and SOC3 accredited, with ISO 27001 certification.

Trust Center

Secure and scalable data movement, transformation, orchestration and observability.

Shared security responsibility means you maintain control over your data, while we take care of the underlying infrastructure and platform security.

Use cases

Pushdown Architecture

Data never leaves your cloud platform. Run as hosted SaaS, or as a hybrid deployment.

Reliable & Highly Scalable

Ensure smooth data processing and minimize downtime. Access live and historical reporting to confirm Maia’s Services Status at any time.

End-to-End Encryption

All communications are encrypted end-to-end, including volume-level encryption for metadata stored in Maia.

Secure Internal Processes

Maia’s dedicated team takes a proactive approach to vulnerability management, user access, physical security and security awareness training.

Governance, risk management & compliance

SOC 1 Type II

This accreditation showcases Maia’s dedication to creating, implementing, and maintaining security policies and practices that align with AICPA principles.

SOC 2 Type II

Maia undergoes annual external audits to monitor the design, implementation, and effectiveness of its controls in accordance with the AICPA's criteria.

ISO 27001

Matillion has completed surveillance audits with no reported nonconformities, underscoring its commitment to information security management.

GDPR

Matillion complies with all obligations under the European Union's General Data Protection Regulation (GDPR) and DPA2018.

Taking every possible step to ensure the integrity of customer data means starting with our own operations. Our dedicated Governance, Risk, and Compliance (GRC) team plays a pivotal role in defining security policies, conducting risk assessments, and overseeing compliance efforts to safeguard sensitive information.

Safeguarding data at rest and in transit

Maia employs comprehensive encryption protocols to protect data both at rest and in transit, ensuring data confidentiality and integrity throughout our platform.

Data at Rest

By default, Maia enables encryption on all storage solutions, utilizing the Advanced Encryption Standard (AES) with a 256-bit key length (AES-256) for strong and resilient data protection.

Data in Transit

The Data Productivity Cloud supports the latest Transport Layer Security (TLS) protocols, including TLS 1.2 and 1.3, providing strong encryption for data in transit.

Responsible and robust data privacy in the AI era

Maia’s intelligent AI features are not trained using customer data. You have to opt-in to use any of our AI functions, so you’ll always be asked for consent, and you can disable the features at any time. When using AI within pipelines, all data is encrypted in transit.